Our offices will be closed Thursday 11/24 and Friday 11/25 for the Thanksgiving Holiday. We will resume regular business hours Monday.
Email inquiries can be submitted to customerservice@demmelearning.com.

Shipping FAQ

Shipping Options

IMPORTANT: The shipping estimates below do not include processing time. 

Please allow 48 hours for processing. During times of high volume (July–September), processing times may increase up to four days. We process shipments Monday through Friday. Also, shipments to Alaska, Hawaii, APOs, and FPOs may take longer than the estimates below.

NOTE: These shipping options are for individual/personal use only. Please call (866) 440-9706 or email schools@demmelearning.com for purchase orders (POs) and other school or large-group orders. 

  • Free Shipping – $30 minimum order
    Normally 2-10 Business days. We ship using FedEx Ground Economy (formally FedEx Smartpost) or equivalent. If you qualify for free shipping, you must provide the address where you receive U.S. mail. FedEx Ground Economy uses the USPS for final delivery.
  • $5.00 Standard Shipping
    Normally 2-5 Business days using FedEx Home Delivery or equivalent.
  • $16.00 Expedited Shipping
    Normally 2 Business days using FedEx 2Day or equivalent. We also move your order to the front of the line for same-day processing if placed before 11 a.m. ET.
  • US Territories and International Shipping
    Please contact us directly for individualized shipping options.

Payment Options

We accept Visa, MasterCard, Discover, American Express, and PayPal as payment options. To use a check, money order, or gift card, please call 888.854.6284

Do you accept returns?

Yes. Please see our Return Policy for details and instructions.